Privacy & Cookies
1. Introduction
Aurankbest.com, operated by The Lottery Corporation Limited (ABN 21 081 925 706), is committed to protecting your privacy and complying with the Australian Privacy Act 1988 and the Australian Privacy Principles (APPs).This Privacy Policy applies to all personal information collected by Aurankbest.com through our website, mobile applications, and other digital channels.
2. Information We Collect
2.1 Personal InformationWe may collect the following types of personal information:
2.2 How We Collect InformationRegistration forms and account setupTransaction processesCustomer support interactionsWebsite and app usage (cookies and analytics)Identity verification processesThird-party sources (where legally permitted)
3. How We Use Your InformationWe use your personal information for:Service Provision: Process registrations, transactions, and prize paymentsCompliance: Meet legal and regulatory requirementsSecurity: Protect against fraud and unauthorized accessCommunication: Send service updates, promotional offers, and support messagesResponsible Gaming: Monitor for problem gambling indicatorsService Improvement: Analyze usage patterns and enhance our offeringsMarketing: Send relevant offers (with your consent)
4. Sharing Your Information
4.1 When We ShareWe may share your information with:Regulatory Bodies: VGCCC, AUSTRAC, and other authorities as requiredService Providers: Payment processors, IT services, identity verification servicesBusiness Partners: Selected partners for promotional purposes (with consent)Legal Obligations: Law enforcement or court orders
4.2 Third-Party Service ProvidersOur service providers are contractually bound to:Use information only for specified purposesMaintain appropriate security measuresDelete information when no longer neededNot use information for their own purposes
5. Your Privacy Rights
Under Australian privacy laws, you have the following rights:Access RightsRequest access to your personal informationCorrection RightsRequest corrections to inaccurate informationOpt-Out RightsWithdraw consent for marketing communicationsComplaint RightsLodge complaints about privacy practicesExercising Your RightsTo exercise your privacy rights, please contact our Privacy Officer at [email protected]. We will respond within 30 days as required by Australian law.
6. Data SecurityYour Data is SecureWe implement industry-leading security measures to protect your personal information
6.1 Security Measures
Encryption: All sensitive data encrypted in transit and at rest
Access Controls: Strict employee access limitations
Regular Audits: Independent security assessments
Secure Infrastructure: Protected servers and networks
Incident Response: Rapid response to security events
6.2 Data Retention
We retain personal information for as long as necessary to:
Provide our services
Meet regulatory requirements (typically 7 years)
Resolve disputes
Enforce our agreements
7. Cookies and Tracking Technologies
7.1 What We Use
Essential Cookies: Required for site functionality
Analytics Cookies: Understand site usage patterns
Marketing Cookies: Deliver relevant advertisements
Preference Cookies: Remember your settings
7.2 Managing Cookies
You can manage cookie preferences through:
Your browser settings
Our cookie preference centerOpt-out links in our marketing communications
Note: Disabling essential cookies may affect site functionality.
8. International UsersInstantLottoAu.com primarily serves Australian residents.
If accessing from outside Australia:
Aurankbest.com primarily serves Australian residents.
If accessing from outside Australia:
Services may be limited or unavailableLocal privacy laws may differ
Data may be transferred to Australia
You must comply with local gambling laws
9. Changes to This Policy
We may update this Privacy Policy to reflect:Changes in privacy lawsNew services or featuresFeedback from regulatorsBusiness changesWe will notify you of significant changes through:Email notificationsWebsite bannersAccount notifications
10. Contact Us
Privacy Officer Contact Information
Email: [email protected]
Phone: 1300 LOT ARO (1300 568 287)
Complaints Process
If you have concerns about our privacy practices:
Contact our Privacy Officer first
We will investigate within 30 days
If unsatisfied, contact the OAIC
OAIC Contact:
Website:
www.oaic.gov.au
Phone:
1300 363 992
Email:
[email protected]
Aurankbest.com, operated by The Lottery Corporation Limited (ABN 21 081 925 706), is committed to protecting your privacy and complying with the Australian Privacy Act 1988 and the Australian Privacy Principles (APPs).This Privacy Policy applies to all personal information collected by Aurankbest.com through our website, mobile applications, and other digital channels.
2. Information We Collect
2.1 Personal InformationWe may collect the following types of personal information:
2.2 How We Collect InformationRegistration forms and account setupTransaction processesCustomer support interactionsWebsite and app usage (cookies and analytics)Identity verification processesThird-party sources (where legally permitted)
3. How We Use Your InformationWe use your personal information for:Service Provision: Process registrations, transactions, and prize paymentsCompliance: Meet legal and regulatory requirementsSecurity: Protect against fraud and unauthorized accessCommunication: Send service updates, promotional offers, and support messagesResponsible Gaming: Monitor for problem gambling indicatorsService Improvement: Analyze usage patterns and enhance our offeringsMarketing: Send relevant offers (with your consent)
4. Sharing Your Information
4.1 When We ShareWe may share your information with:Regulatory Bodies: VGCCC, AUSTRAC, and other authorities as requiredService Providers: Payment processors, IT services, identity verification servicesBusiness Partners: Selected partners for promotional purposes (with consent)Legal Obligations: Law enforcement or court orders
4.2 Third-Party Service ProvidersOur service providers are contractually bound to:Use information only for specified purposesMaintain appropriate security measuresDelete information when no longer neededNot use information for their own purposes
5. Your Privacy Rights
Under Australian privacy laws, you have the following rights:Access RightsRequest access to your personal informationCorrection RightsRequest corrections to inaccurate informationOpt-Out RightsWithdraw consent for marketing communicationsComplaint RightsLodge complaints about privacy practicesExercising Your RightsTo exercise your privacy rights, please contact our Privacy Officer at [email protected]. We will respond within 30 days as required by Australian law.
6. Data SecurityYour Data is SecureWe implement industry-leading security measures to protect your personal information
6.1 Security Measures
Encryption: All sensitive data encrypted in transit and at rest
Access Controls: Strict employee access limitations
Regular Audits: Independent security assessments
Secure Infrastructure: Protected servers and networks
Incident Response: Rapid response to security events
6.2 Data Retention
We retain personal information for as long as necessary to:
Provide our services
Meet regulatory requirements (typically 7 years)
Resolve disputes
Enforce our agreements
7. Cookies and Tracking Technologies
7.1 What We Use
Essential Cookies: Required for site functionality
Analytics Cookies: Understand site usage patterns
Marketing Cookies: Deliver relevant advertisements
Preference Cookies: Remember your settings
7.2 Managing Cookies
You can manage cookie preferences through:
Your browser settings
Our cookie preference centerOpt-out links in our marketing communications
Note: Disabling essential cookies may affect site functionality.
8. International UsersInstantLottoAu.com primarily serves Australian residents.
If accessing from outside Australia:
Aurankbest.com primarily serves Australian residents.
If accessing from outside Australia:
Services may be limited or unavailableLocal privacy laws may differ
Data may be transferred to Australia
You must comply with local gambling laws
9. Changes to This Policy
We may update this Privacy Policy to reflect:Changes in privacy lawsNew services or featuresFeedback from regulatorsBusiness changesWe will notify you of significant changes through:Email notificationsWebsite bannersAccount notifications
10. Contact Us
Privacy Officer Contact Information
Email: [email protected]
Phone: 1300 LOT ARO (1300 568 287)
Complaints Process
If you have concerns about our privacy practices:
Contact our Privacy Officer first
We will investigate within 30 days
If unsatisfied, contact the OAIC
OAIC Contact:
Website:
www.oaic.gov.au
Phone:
1300 363 992
Email:
[email protected]
